SESSION POLICIES & CLIENT AGREEMENT

Please read these terms and conditions which apply to the provision of my professional services. By making an appointment, you are agreeing to the following terms and conditions. If you are unable or unwilling to agree to these terms and conditions, then you should not book an appointment or continue with your RTT sessions.

Understanding the Process & Results

Everyone’s journey is unique.
While many clients experience powerful and lasting change after just one RTT session, others may benefit from two or three sessions to fully integrate the work. Results vary from person to person, and as with all personal development work, no outcome can be guaranteed.

That said, when you show up open, ready, and committed, transformation becomes deeply possible.

As your hypnotherapist, I’ll bring everything I have to support you. In return, I ask that you:

• Be open to the process

• Participate fully during our time together

• Commit to listening to your personalized recording for at least 21 days after the session

Sometimes RTT is the catalyst and sometimes, it’s a powerful piece of a longer healing journey.

Confidentiality & Duty of Care

Your privacy is deeply respected.
Everything shared in our session is confidential and held with care. I will never share your information with another practitioner or provider without your explicit consent.

However, in rare cases where there is concern for your safety — or the safety of a child, elder, or another person — I am ethically and legally required to take appropriate steps, which may include contacting the proper support resources.

By signing this form, I consent that Danielle Muir of Living Well Hypnotherapy may release information to a specific individual or agency if it has been determined that a vulnerable person (child or elder) is at risk; if I, as a client, am in imminent danger to myself or others; or if a subpoena of records has been requested.

I also understand that, at any time, Danielle Muir of Living Well Hypnotherapy may discuss aspects of my case with other colleagues keeping my full name and identity completely confidential always unless I have given permission otherwise.

A Note on Medical Care

I am a certified RTT practitioner and hypnotherapist, not a licensed psychologist or medical provider.

RTT is a powerful therapeutic process that supports emotional, mental, and even physical well-being, but it is not a substitute for medical or psychiatric treatment. If you have a diagnosed medical condition or are under the care of a doctor, I encourage you to continue working with them alongside this process.

Always consult your physician or healthcare provider for medical concerns, diagnoses, or treatment plans.

FREE INITIAL CONSULTATION

You may be offered a free 20-minute online initial consultation. No therapy will be provided during the consultation.

The purpose of this initial consultation is to answer any questions you may have about RTT and discuss if RTT is a good fit for your needs. During these calls, an estimate of the number of sessions required to handle your presenting issue is given based on the information presented at that time. Estimates are only rough guidelines and are subject to change.

BOOKING & PAYMENT

Payment for online sessions must be made before the scheduled session starts. Where payment is not received 24 hours before your session, the session will be cancelled and may be offered to someone else. It is your responsibility to pay the session fees before each scheduled session in order to confirm the appointment booking.

CANCELLATION, RESCHEDULING & REFUNDS

Your time is important and so is mine. If you need to reschedule your session, I kindly ask for at least 48 hours' notice. Cancellations made with less than 48 hours' notice will be charged in full. If you arrive more than 15 minutes late, we may need to reschedule your session depending on availability. Session availability is limited, so rescheduling is subject to calendar openings.

Session fees are for my time and professional expertise and are not a guarantee of a successful outcome. Therefore, no refunds will be given for any sessions where you have attended and paid for the session.

Where a discount package has been booked and paid for in advance, if you choose to discontinue the package before attending all the sessions, a prorated refund will be issued after deduction of the full standard session fee for any sessions you have attended.

All professional fees will be disclosed to you prior to booking. My professional fees are subject to review and may increase from time to time. You will always receive confirmation of the professional fees before booking.

CONTACT BETWEEN SESSIONS

Any contact between sessions will be by phone or email during office hours only (9am-5pm M-F). Any messages received outside of these hours will be dealt with during office hours only.

MEDICAL OR PSYCHOLOGICAL CONDITIONS

I may ask questions about your medical history to establish any contraindications to treatment. This will also help to assess whether your health is affecting (or being affected by) the therapeutic goals you wish to achieve. Please update me of any medical changes during your course of RTT sessions.

If you are receiving care or treatment from any medical, healthcare or therapy practitioner, e.g. GP, Psychologist, Psychiatrist or Counsellor, you may be asked to seek their permission before any RTT sessions can commence.

Please note that I will be unable to offer my professional services if you suffer from epilepsy or any form of psychosis.

AGE RESTRICTIONS

You must be at least 18 years old to participate in online sessions. Clients under the age of 18 years old must be accompanied by a parent or guardian and will be seen in-person.

ATTENDING YOUR SESSIONS

Please ensure that you are available at your session start time. If you are running late, please let me know as soon as possible. I will do my best to make a full session available, however, as the ability to do this will depend on bookings after your session, this cannot be guaranteed.

HYPNOTHERAPY RECORDINGS

Hypnotherapy recordings should not be listened to whilst driving, operating machinery or undertaking any other activity where concentration is required. Any recording provided is for your personal use only and must not be shared, lent, copied or sold under any circumstances.

STANDARDS OF BEHAVIOR

During all sessions, I will treat you with respect and not abuse the trust you place in me. I will always use best practice in our mutual interest. In return, you undertake not to harm yourself, or any other person, including me, or any property belonging to either me or any other person.

You agree not to attend sessions under the influence of alcohol or recreational drugs, except those medications which have been prescribed by your doctor. If you do attend any sessions under the influence of alcohol or recreational drugs, or demonstrate violent or abusive behavior, I will cancel the session and may refuse to see you for any further sessions without refunding any payment already made.

LIABILITY & INDEMNITY

Under no circumstances will Danielle Muir of Living Well Hypnotherapy be liable for any damages, including without limitation, direct, indirect, incidental, special, punitive, consequential, or other damages (including without limitation lost profits, lost revenues, or similar economic loss), whether in contract, tort, or otherwise, arising out of the advice or information provided to you during professional services provided by Danielle Muir of Living Well Hypnotherapy. In addition, you agree to defend, indemnify, and hold Danielle Muir of Living Well Hypnotherapy harmless from and against any and all claims, losses, liabilities, damages and expenses (including legal fees) arising out of your participation in the professional services.

TERMS AND CONDITIONS UPDATES

These terms and conditions are subject to revisions without notice. Please familiarize yourself with any amendments if you have re-started RTT sessions with me after a long period of absence.

DATA PROTECTION

For my services, your personal data is collected, processed, used and stored in accordance with the following privacy policy: privacy-policy. By booking an appointment, you signify your acceptance of this Privacy Policy. If you do not agree to this policy, please do not book an appointment. The terms of this Privacy Policy may change from time to time without prior notice to you, so please check my website periodically for any changes.

CONCERNS & COMPLAINTS

If you have a concern or complaint regarding your session, please discuss this with me and I will do whatever I can to resolve the issue.

STATEMENTS OF UNDERSTANDING

By signing the Terms and Conditions Client Agreement, you agree to abide by the terms and conditions of the Client Agreement. You also agree with the statements below:

I confirm that I have been advised by Danielle Muir of Living Well Hypnotherapy of the scope of the RTT sessions that she provides and give my full consent to receiving RTT sessions from Danielle Muir of Living Well Hypnotherapy.

I understand that results may vary from person to person and the agreement by Danielle Muir of Living Well Hypnotherapy to work on the issues or problems presented by me, in no way implies or guarantees the resolution of any presenting problems or issues.

I understand that hypnotherapy information provided by Danielle Muir of Living Well Hypnotherapy either in person or via telephone, email or internet, is not a replacement or substitute for medical, psychological or psychiatric treatment. If I have any doubts or concerns about my health, I will seek advice from an appropriate qualified healthcare professional.

I declare that, if advised by Danielle Muir of Living Well Hypnotherapy prior to or following any sessions, to seek medical approval, I will consult with my GP, hospital consultant and/or other healthcare professional and gain the appropriate written approval for Danielle Muir of Living Well Hypnotherapy prior to the next RTT session.

I have been advised that I am free to terminate any or all sessions at any time.

I understand that my level of motivation is vital in the RTT process, and I agree to always participate to the best of my ability, including making reasonable use of therapeutic suggestions during and between sessions, as well as listening to recordings.

I have accurately and truthfully answered any questions and provided background information during the initial consultation and /or first therapy session and will continue to do so during any subsequent therapy sessions.